AI-powered knowledge management

Your team already knows
the answers.
Stop losing them.

WikiFlow captures institutional knowledge the moment it's created — voice, video, email, or text — and turns it into a searchable, always-current knowledge base. Automatically.

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NexaCom Telecom
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AI Calls
SIP phone reset procedure
Published
Billing dispute escalation
Published
Network outage checklist
Published
Integrates with
Zoho Desk Confluence Salesforce Zoho Learn SharePoint Slack Microsoft Teams OpenAI Whisper
How it works
From raw knowledge to published article in minutes
No writing skills required. No templates. No training. Your team contributes, AI does the rest.
1
Step 1
Employee contributes
Voice note, email forward, video upload, Word doc, or typed notes. Any format, any device, no training required.
2
Step 2
AI rewrites it
GPT-4o transforms raw input into a polished, structured KB article matching your company tone — in seconds.
3
Step 3
Editor approves
Your KB Editor reviews a clean formatted draft — not raw notes. Minor tweaks, one-click approval. Takes minutes.
4
Step 4
Published everywhere
One approval syncs to your internal KB plus Zoho Desk, Confluence, Salesforce, and more — simultaneously.
Live demo
Watch: voice note to published article
See WikiFlow turn a 23-second recording into a fully formatted knowledge base article in under 5 minutes.
Sarah · Customer Support
Voice Note
Recording · 0:23
"When a patient calls about insurance, first check Dentrix... disputes over $200 escalate to manager, always document in patient notes..."
Step 1 — Employee records a 23-second voice note
AI is working...
Whisper transcribes · GPT-4o structures · Applies company style
Transcribing audio 1.2s
Extracting procedures 0.9s
Structuring article 1.1s
Applying style guide 0.7s
Step 2 — AI processes and structures the content
KB Editor Review Draft ready
Insurance Billing — Patient Dispute Escalation Procedure
1. Verify Coverage
Check Dentrix before responding. Patient Hub → Insurance → Coverage Details.

2. Dispute Threshold
Under $200 — resolve with insurer directly. $200+ — escalate to manager immediately.
Step 3 — KB Editor approves the polished draft
Published in one click
Article now live across all connected platforms
Internal KB
Zoho Desk
Confluence
Salesforce
Zoho Learn
Slack notify
Total time: 4 min 12 sec from voice note to published
Step 4 — Published to 6 platforms at once
AI Voice Agent
AI interviews your expert — article writes itself
The hardest part of knowledge capture is sitting down to write. WikiFlow's Voice Agent solves this: it calls your most experienced employee, asks 6 targeted questions, and produces a complete article. They just talk.
5 minutes
The average time from start to a complete, structured draft
6 questions
AI adapts based on your answers — never repetitive
Zero writing
Your expert speaks naturally, AI does all the formatting
Try the Voice Agent
WikiFlow AI Agent
Live interview
Speak or type your answer...
admin.zoho.com/helpdesk/settings
●REC
Zoho Desk — Routing Rules
Rule 1: Priority billing calls → Billing team
Active
Rule 2: SIP support → Network team
Inactive
Rule 3: Escalations → Senior support
Inactive
Rule 4: Default → General queue
Inactive
REC 0:47
Screen recording → Article
Record yourself doing it once.
WikiFlow documents it forever.
Upload any screen recording, walkthrough, or training video. WikiFlow's AI watches it, extracts every step, reads the UI, and writes a complete how-to article — including screenshots.
Supports MP4, MOV, WebM
Any screen recorder — Loom, QuickTime, OBS, Windows Capture
AI reads the UI
Identifies buttons, menus, and form fields automatically
Narration extracted
If you talk while recording, AI transcribes and uses it
Screenshots auto-captured
Key frames pulled at each step for visual documentation
Upload a recording
The KB Editor role
Your editorial gatekeeper.
Quality at scale.
The KB Editor is the heart of WikiFlow. They never deal with raw notes — AI handles that. They see polished, structured drafts and make them perfect. One editor can review 30+ articles a day without burning out.
30+ articles/day
A single editor can handle an entire team's output — AI did the heavy lifting
Inline AI tools
Rewrite sections, adjust tone, shorten, or expand with one click
Structured queue
Articles sorted by priority, category, and submission time
Full audit trail
Every edit tracked — who changed what, when, and why
See it in action
KB Editor
8 in queue
Password Reset Procedure — Customer Accounts
Submitted by Maria Santos · Customer Support · ⏱ 3 min ago
When a customer contacts support to reset their password, the agent should first verify their identity using the last 4 digits of their account number or registered email. Navigate to  
AI draft ready · 287 words
Up next in queue
Billing Dispute Escalation
Sales team
Queued
SIP Phone Reset Procedure
IT & Network
Queued
Platform features
Every way knowledge gets created,
WikiFlow captures it
All plans
Voice Dictation
Record a voice note. Whisper AI transcribes it, GPT-4o structures it into a complete article ready for review.
Growth+
AI Voice Agent
AI interviews your expert through 6 guided questions. 5 minutes of talking → complete structured article.
All plans
Video Upload
Upload a screen recording. AI extracts narration and creates step-by-step documentation automatically.
Starter+
Email Forward
Forward any email thread. AI strips the chain and extracts the useful knowledge into a structured article.
Starter+
Slack & Teams
Use /wikiflow in Slack or trigger from Teams. Contribute without switching context.
Growth+
Multi-KB Publishing
Publish once to Zoho Desk, Confluence, Salesforce Knowledge, Zoho Learn, and your internal KB.
All plans
Gamification
Points, leaderboards, badges, and sprint topics keep your team contributing consistently.
All plans
AI Style Control
15 settings control tone, reading level, structure, and length. No prompt engineering needed.
All plans
Role-Based Workflows
Gated or Empowered workflow per team. Configure editorial review chains to match your process.
Pricing
Simple plans, transparent value
We're in early access. Founding customers get locked-in rates when we launch pricing.
Free
Pricing TBD
Early access · Founder rates at launch
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Enterprise
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Starter
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Most Popular
Growth
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No credit card required · Pricing announced at launch · Early access members get special rates

Stop losing institutional
knowledge today.

Join teams who have stopped relying on tribal knowledge and started building an always-current internal wiki — automatically.

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